Refund Policy

Effective Date: January 1, 2025

1. Beta V1 Lifetime Access

For our Beta V1 offering ($97 one-time payment), we offer a 72-hour money-back guarantee. If you are not satisfied with the service within 72 hours (3 days) of purchase, you may request a full refund.

2. Refund Eligibility

To be eligible for a refund, you must:

  • Request the refund within 72 hours (3 days) of your purchase date
  • Provide a valid reason for your refund request
  • Not have violated our Terms of Use

3. Non-Refundable Services

The following are not eligible for refunds:

  • Managed services after work has commenced
  • Custom research reports after delivery
  • Refund requests made after the 72-hour period

4. How to Request a Refund

To request a refund:

  1. Email us at support@salesqualifyd.com
  2. Include your account email and transaction details
  3. Provide a brief explanation for your refund request

5. Refund Processing

Once your refund request is approved:

  • Refunds will be processed within 5-7 business days
  • The refund will be issued to your original payment method
  • Your account access will be terminated upon refund processing

6. Managed Services

For managed services clients, refund terms are defined in your service agreement. Please refer to your contract or contact your account manager for details.

7. Payment Provider Fees

Please note that payment processing fees charged by PayPal or Razorpay are non-refundable.

Contact Us

If you have questions about our refund policy, please contact:

BALLSPARK TECHNOLOGIES PRIVATE LIMITED

Suite #315 Viya Workspaces
36/1, Raghav Towers
Amman Nagar, Saravanampatti
Coimbatore 641035

Phone: +91 97894 99945
Email: support@salesqualifyd.com

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